Kenya Airways flights Delayed due to Heavy Rains and Traffic in Nairobi

02 May 2024, Kenya – Kenya Airways has announced that some of its flights departing from Nairobi may experience extended delays due to the heavy rains and resulting traffic congestion in the country.

The airline has apologized for the inconvenience this may cause to its travellers and assured that the safety and well-being of its crew and passengers remains its top priority.

Passengers whose flights are affected will receive an additional message via email or text. In the meantime, customers are advised to contact the airline’s customer relations team for updates and assistance through phone (+254 711 024 747), WhatsApp (+254 705 474 747), or email (customer.relations@kenya-airways.com).

CUSTOMER UPDATE

Due to the heavy rains and heavy traffic on the roads in Nairobi affecting our passengers and staff, we may have extended delays for some of our departures out of Nairobi. If your flight is affected, you will receive an additional message on email or via text.… pic.twitter.com/zFSDkuNyOx
— Kenya Airways (@KenyaAirways) May 2, 2024

The airline is working to minimize the disruptions and appreciates the understanding and cooperation of its customers during this time.

The Publisher